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 87 reviews
by Elizabeth H. on Appliance Medic

On a very hot day our freezer stopped working. Solomon immediately came and evaluated the situation. Although he could not do the repair since he needed a part, his prompt response alerted us to the fact we needed to make other arrangements for the food which was at risk of becoming spoiled. When the part came in his technician quickly and neatly made the repair. we highly recommend this company.

by Ed Mazzella on Appliance Medic
Jorge is great!!

We had a loud noise in our freezer 'fixed' by another company and it re-appeared 8 months later. Within 4 hours of calling, Jorge was here, and in 5 minutes figured out & fixed the problem and provided our long term solution! I highly recommend Appliance Medic and Jorge!!

by Justin on Appliance Medic
Good service

Good service at a reasonable price. The technician (Jorge R) brought my Viking fridge back to life while keeping the cost down as much as he could. 50721

Oven Repair

I received outstanding service today from Jorge in the replacement of my oven igniter. Fast, courteous service and a pleasure to deal with.

by matthew gordon on Appliance Medic

Terrific Service!!

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What does the error code F02 mean on Whirlpool washing machine front load washer?

The F02 error code on a Whirlpool washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures.

Major reasons for F02 error code on a Whirlpool washer

  1. Too much suds in the tub
  2. Clogged drain system
  3. Faulty drain pump

Excessive suds in the tub

Look if there is too much of suds build up in the washer. Once it dissipates, you can normally run a rinse/drain and spin cycle. Excessive suds usually build up because of not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type).

Clogged drain system

If you do not find any excessive suds, the problem can be in the drain system. You could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog.

To manually unlock the whirlpool washer door, follow the given steps-

  1. Disconnect the electric power
  2. Remove the bottom front service panel
  3. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door.

Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. After you drain the washer, arrange for some towels to catch residual water that will drain out and remove the large item filter. Check for a clog or restriction that could be preventing the washer from draining properly.

Faulty drain pump

If the problem is neither the excessive suds nor in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining. If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

If there is any other problem you have with your Whirlpool washer, or you need a whirlpool washer repair, you can contact us at 201-589-2399 or 845-617-1111. We give washer repair services in New Jersey and New York.

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